United Airlines Adjusts Ticket Policy as Ernesto Nears

August 29, 2006

United Airlines Adjusts Ticket Policy as Ernesto Nears
August 29, 2006 –Today, exactly one year after Hurricane Katrina, Tropical Storm Ernesto is expected to strengthen before striking Florida, the National Hurricane Center said.

With its 45 mph winds, the storm is expected to be near the Florida coastline late in the day and rainfall amounts of up to 10 inches are predicted for southern and eastern Florida by Wednesday.

Florida has declared a state of emergency, and officials ordered tourists to evacuate the Florida Keys on Sunday afternoon.

United Airlines has revised its ticketing policies for its customers with travel plans to and from Montego Bay, Jamaica; Grand Cayman, Cayman Islands; and Fort Lauderdale, Fort Myers, Key West, Miami and West Palm Beach, Fla., affected by Hurricane Ernesto. These revised policies apply to all customers ticketed on or before Aug. 28, 2006, for travel between Aug. 28 and Sept. 1, 2006, to/from these cities on any United, United Express, Ted, or United code-share flight.

For customers currently en route who would like to make one change to their return trip, rules and restrictions regarding standard change fees, advance purchases, day or time applications, blackouts and minimum or maximum stay requirements have been waived. Origin and destination cities must remain the same. For customers who have not begun travel, one change to their travel plans may be made without change fees or advance purchase requirements for the same itinerary. For a new itinerary, one change may be made without change fees.

Rescheduled travel may be subject to higher fares if it does not meet original rule and booking code restrictions or is a new itinerary. Only customers with already canceled flights are eligible for a full refund. All changes must be made by midnight of the customer’s original travel date.

Customers may make these changes by calling United reservations at 800-UNITED-1 or a travel agency. For more information, call 800-UNITED-1 or visit http://www.united.com/.