United Airlines Revises Ticket Policies for Travel Affected by Hurricane Emily

July 18, 2005

United Airlines Revises Ticket Policies for Travel Affected by Hurricane Emily
July 18, 2005 – United Airlines has revised its ticketing policies for its customers with travel plans to and from Cancun and Cozumel in Mexico, and Montego Bay, Jamaica, due to Hurricane Emily. This revision applies to all customers ticketed on or before July 15 for travel on or through July 18 on any United, United Express, Ted or United code-share flight.

For customers currently en route who would like to return to their point of origin, all rules and restrictions regarding standard change fees, day or time applications, and/or minimum stay or Saturday night-stay requirements have been waived.

Customers with unused tickets for travel within this time period may also reschedule their travel between the same origin and destination without a change fee. Rescheduled travel for the same itinerary must meet the same rule and booking code restrictions in order to guarantee the original fare. Rescheduled travel on flights and/or dates that do not meet the original restrictions may be subject to higher fares.

These temporary policies also apply to any Mileage Plus® tickets that meet these same date and itinerary guidelines.

Customers are advised to visit United’s Web site at http://www.united.com/ or to call 1-800-241-6522 for information on canceled or rescheduled flights as the storm progresses.

Changes must be made by 12 a.m. the day of the originally scheduled departure.