United and American Airlines Issue Winter Storm Policies

November 30, 2006

United and American Airlines Issue Winter Storm Policies
Nov. 30, 2006 –United and American Airlines have issued a winter storm policy as wintry weather is expected over the next several days. The airlines are allowing passengers ticketed for travel in four states Nov. 29-Dec.1 to change their flights to travel through Dec. 1 with no change fees due to an approaching winter storm. The storm policy applies to customers traveling to, from or through cities in Texas, Oklahoma, Illinois and Missouri.

United said that only customers with already canceled flights are eligible for a full refund. For customers currently en route who would like to make one change to their return trip, rules and restrictions regarding standard change fees, advance purchases, day or time applications, blackouts and minimum or maximum stay requirements have been waived. Origin and destination cities must remain the same.

For customers who have not begun travel, one change to their travel plans may be made without change fees or advance purchase requirements for the same itinerary. For a new itinerary, one change may be made without change fees. Rescheduled travel may be subject to higher fares if it does not meet original rule and booking-code restrictions or is a new itinerary.

All changes must be made no later than Dec. 12. Customers may make these changes by calling 800-UNITED, and should visit http://www.united.com/ for flight status information.

Passengers should call American’s reservation office at 800-433-7300 to change their travel. Customers may also check the status of their flight at http://www.aa.com/.