NTA at TIA’s TravelCom

April 18, 2006

NTA at TIA’s TravelCom
April 18, 2006 – NTA President Hank Phillips, CTP, will facilitate a panel at TIA’s TravelCom technology conference on Tuesday. The event, which runs April 17-19 in New York City, brings together expertise in e-Commerce, online travel marketing, distribution strategies, customer service, and much more.

Phillips will moderate the panel, "Packaged Travel – Technology Issues and Answers." He will be joined by Nish Patel of Mayflower Tours, Sue Arko of Free Spirit Vacations, Michael Stacy of Groople and Flo Lugli of Cendant. The panelists will explore the challenges and opportunities that online travel technologies present to the packaged travel segment of the industry.

Last year, 59 percent of travelers who purchased a group travel package used the Internet to obtain travel information and prices. Though online agencies may have the edge for standard packages, offline agencies are often better suited to research and manage the needs of complex vacation packages.

For more information on TravelCom, go to www.tia.org/travelcom.