New Updates from United Airlines
January 18, 2007
New Updates from United Airlines
Jan. 18, 2007 – United Airlines has announced more changes to its group product. NTA first told of you other United changes on a "This Just In" posting on Oct. 19. These latest adjustments go into effect immediately.
Click here to read a letter and full description of the changes from United Managing Director, Specialty Sales Robert McDowell.
Included in the changes, United will now accept all major credit cards, including Visa, MasterCard and American Express, for deposits due on group bookings. Also, for most group types, 50 percent of names will be due to United on or before 45 days from departure. If 50 percent of names are not provided at 45 days, 50 percent of no-name space will be cancelled and applicable penalties will continue to be charged based on the group size at date of commitment. This change will apply to ad-hoc/one-shot (retail) and consolidation. It does not apply to other groups booked under a Specialty Sales contract at this time. This applies to bookings created on or after Jan. 17, 2007.
In order to better serve the market for Hawaii-bound groups, United is adjusting discounts and blackout dates in this market for ad-hoc/one-shot (retail) groups. The letter includes the discount schedule for Hawaii groups. Blackout dates also are being adjusted for the Hawaii market.
United stresses that they will continue to work toward a goal of a radically different process for making, evaluating and booking group requests. McDowell says that United remain on track to meet their goal of rolling out a new system toward the end of 2007 and will begin sharing details beginning late this summer.
For questions about United, contact your United representative Laura Ziliak at 847.700.6394.