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DHS Takes Steps to Improve Traveler Screening

February 22, 2007

DHS Takes Steps to Improve Traveler Screening
Feb. 22, 2007 – The Department of Homeland Security has announced a new program that will allow travelers to redress and resolve possible watch list misidentification issues with any of the department’s component agencies. The DHS Traveler Redress Inquiry Program was created to give legitimate travelers an easy, secure and single location for inquiry for all travel screening-related issues.

"We’re making travel more efficient and secure by offering a convenient redress process," said Homeland Security Secretary Michael Chertoff. "This is a win-win program. Eliminating false-positives makes the travel experience more pleasant for legitimate visitors, and it frees up our front-line personnel to apply even greater scrutiny of those individuals who truly present safety and security risks."

DHS TRIP allows individuals to address situations where they believe that they have been incorrectly delayed, denied boarding, identified for additional screening, or have experienced difficulties when seeking entry into the country. If tour operators have the necessary personal date of their clients, they can complete this process for their travelers.

Travelers can go to to outline their concerns. The information will then be shared with the applicable agencies, such as the Transportation Security Administration, U.S. Customs and Border Protection, the Department of State and airport and airline operators when appropriate.

For more information on DHS TRIP and the steps they are taking to reduce watchlist misidentifications, click here.


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