2019 NTA Board of Directors slate
The NTA Nominating Committee would like to announce the 2019 slate of candidates for the NTA Board of Directors. After vetting the applications, conducting interviews with each applicant and considering the applicants’ qualifications and business type, the committee composed the following slate.
Vice Chair: Jim Warren, CTP
Jim Warren, CTP, Anderson Vacations
With a Bachelor of Commerce degree in marketing from the University of British Columbia, Jim has crafted a successful and respected career in the travel industry. With extensive experience as a Tour Operator, DMO and Travel Supplier, he has developed a valuable net of industry contacts in both the retail and wholesale areas of the North America tourism community.
Jim’s in-depth knowledge of Western Canada has been honed by years of experience as product planner, buyer, and seller. His passion for BC and Alberta has been continually fueled by his personal tour management of over 150 tours during the past 40 years. His extensive Board level experience with national travel associations has given him a solid understanding of local, regional and provincial/state governance with relation to tourism within North America and on the global stage.
Secretary: Jorge Cazenave, CTP
Jorge Cazenave, CTP, Cazenave Argentina
Born in Argentina in 1963, Jorge went to school in Argentina, and also the U.S., when his father worked as a Council Minister at Argentina’s embassy in Washington D.C. (1974-1976).
He began working in the travel industry in 1986, when he guided his first tour. And has been involved in the travel business ever since, working for “All Seasons” and Itinere Tour companies, until 1991, when Cazenave Argentina was created by his father, becoming its general manager.
In 1997, Jorge helped create Agricultural Tour Operators International, a world wide association of tour professionals specialized in agricultural tours, being one of the designers of its constitution. He was elected Vice president of ATOI in 2001, he was president 2002-2007, and served on the Executive as Past President in 2008.
Cazenave Argentina has been a member of NTA for years and Jorge has served as part of the leadership team serving as NTA Tour Operator Director for three years, which included the transition to self management of the organization. Jorge also served as treasurer, secretary, vice chair, and chair.
Tour Operator Director: Fraser Neave, CTP
Fraser Neave, CTP, Wells Gray Tours
Fraser Neave completed a Bachelor of Tourism Management degree at Thompson Rivers University. Immediately following graduation, he began his career as a tour operator at Wells Gray Tours, his family’s company based in British Columbia, Canada. He is now Director of Product Development and oversees the company’s entire tour programming, including retail and receptive services.
Fraser realized the value of an NTA membership when he attended his first convention as a teenager and hasn’t missed a Travel Exchange since. Since then, he has served on several advisory committees with NTA and is looking forward to the challenge of serving on the Board of Directors. Fraser completed his Certified Tour Professional (CTP) designation in 2017 and was honored to be a recipient of the 2017 NTA Top 5 Young Professionals Award.
Tour Operator Director: Christina Werner, CTP
Christina Werner, CTP, Custom Holidays
Christina Werner is a Group Tour Specialist at Custom Holidays, an international tour company located in Detroit, Michigan. Since growing up around her family’s travel business, her passion for travel has only increased over the years. Christina truly believes that travel industry leaders have the opportunity to make a positive change in the world. She is very eager to be more involved in NTA and work closely with other tour operators, suppliers, and DMOs.
In 2017-18 she completed her Certified Tour Professional (CTP) and Certified International Tour Manager (CITM) training. She currently is a member of NTA as well as Travel Alliance Partners (TAP) and is on the NTA Young Professionals Advisory Group and NTA Tour Operator Leadership Committee. In 2017, Christina was privileged to receive NTA’s Young Professional Award.
Tour Operator Director: Monique van Dijk-Seppola
Monique van Dijk-Seppola, Scandinavia Tours
Monique is a tour operator with more than 27 years of experience in travel business. She has higher education in tourism and leisure from the Netherlands, where she also started her career as a tour operator.
After finishing her education and before her emigration to Norway in 1992, she worked as group tour manager at Agrarische Studiereizen in The Netherlands.
After settling down in Norway, and parallel to raising three boys, she started her own business Scandinavia Tours AS. The aim of establishing Scandinavia Tours AS was realizing the dream she’s had since she was 11 years old, giving people the opportunity to discover the world.
Monique is specialized in customizing tours for groups. One of the things she enjoys most is the tight contact with the clients and designing the perfect tour for all different occasions. She is known for being creative, result-oriented, client-focused and delivering tours of high quality.
Besides working as a tour operator, Monique has also been engaged as a project manager for her local DMO. Representing both tour operators and DMOs has given her a lot of valuable knowledge.
Monique has also been project manager for the association for marketing of cross-country skiing in Norway. She has worked several years to increase the popularity of cross-country skiing in Norway. She has advised many different suppliers in relation to marketing and sales of their products related to cross country skiing.
As her business continues to grow, Monique focuses most on further development of Scandinavia Tours AS, but she still joins the committee of incoming tour operators in Norway, directed by the National Tourism Association in Norway (Innovation Norway).
Monique is also member of ATOI (Agricultural Tour Operators International) and has a wide network of contacts that extends worldwide.
For leisure, Monique enjoys spending time in the beautiful Norwegian nature. She loves hiking, cross country skiing, wild river rafting and this year she has begun to learn fly fishing.
Tour Supplier Director: Angela Harness, CTP
Angela Harness, CTP, Tanger Outlets
Angela is a travel and tourism professional with more than 25 years of experience in the industry. She currently maintains a dual role with Tanger Outlets as the general manager of one of the company’s most successful outlet malls in Sevierville, TN and as the Travel & Tourism Partnership Manager with special focus on inbound, international business.
During her tenure with Tanger Outlets, Angela has achieved much success and was recognized in 2014 with the company’s prestigious Rookie of the Year award. In addition, Angela serves on the boards of both the Pigeon Forge Chamber of Commerce and Sevierville Chamber of Commerce, she serves on the Marketing Committee for the Sevierville Chamber and the Membership Committee for NTA as well. She has also served on ABA’s Education Subcommittee.
In 2018, Angela added the Certified Tour Professional (CTP) certification to her list of professional certifications. She also has earned distinguished certifications from Cornell and Purdue universities. Closer to home, Angela is a graduating member of the 2016 Leadership Sevier program.
Angela is excited for the opportunity to serve on the NTA Board. She’s a self-motivated individual that thrives on collaborating with others and sees serving on the Board as a way to not only give back to NTA, but also help the association take on the challenges for its continued success and future growth.
DMO Director: Ashley Kingman
Ashley Kingman, Travel Portland
In 2005, Ashley graduated from the University of Nevada Las Vegas with a Bachelor of Arts in Communications and Media. After University, she helped open a local independent music store in Las Vegas with her primary focus on marketing and promotions for the retail shop. A strong appreciation and admiration for the Pacific Northwest led Ashley to relocate in 2008 to Portland, Oregon, where she discovered her passion for tourism and the travel industry.
Ashley began her career in the travel industry with Marriott Hotels and stayed on the supplier side for six years before getting hired to work at Travel Portland. She loves her unique position on the International Tourism Team, which is managing the domestic travel trade market and also serving as the department’s Project Manager. Working for a pioneering and innovative DMO such as Travel Portland has helped shape Ashley’s professional development within the Tourism Industry.
Tour operators will vote for operator candidates and officers, tour suppliers for supplier candidates, and DMOs for DMO candidates.
Ballots were distributed by email to members Oct. 2; if you need a paper ballot, email Morgan Maravich or call her at +1.859.264.6552. Online voting will be open Oct. 2-31. You’ll have a final opportunity to vote at Travel Exchange during the Meet the Candidates (annual business meeting) session, Sunday, Nov. 4 from 1:30-3 p.m. at the Presentation Stage on the Travel Exchange floor. After voting closes at Travel Exchange, the results will be tallied, and the 2019 NTA Board will be announced in Milwaukee at the Opening Ceremony.
- NTA has provided us the research and atmosphere to brainstorm new ways of doing things and fresh additions to trips, which has led to successful business development. Rachel Ranck, WorldStrides, NTA member since 1985
- What NTA does is provide the right buyers. They provide the right people who make decisions. This is what makes this organization one I can’t afford to take off my list. John Stachnik CTP, Mayflower Tours, NTA member since 1979
- I came to NTA to build a business, and that’s exactly what it did for us, as sales came in. For me, it’s the only outlet for new ideas. Matthew Squire, Select Travel Service (UK), NTA member since 2002
- NTA membership and our attendance at the convention have provided us with more clients, more business relationships and more ideas. We are proud to belong to NTA. Daniele Panzarin, Target Travel (Italy), NTA member since 2007
- The No. 1 member benefit of NTA has to be all the great professional and personal connections we’ve made over the past decade. Taunya Wolfe Finn, CTP, Wolfe Adventures & Tours, NTA member since 2005
- We have not found a more reliable, more profitable or more consistent tourism venue in which to acquire new business than NTA. Diane Hohnstein, Hospitality Management Services, NTA member since 1999
- I believe attending the NTA conferences allow me to create valuable relationships and work together with U.S. operators in creating great Scotland product. Maggie Anderson, VisitScotland, NTA member since 2003
- NTA events provide us with beneficial networking with many top tour operators. It’s national and international in scope providing a global perspective. Tim and Elaine Moulder, Brilliant Edventures, NTA member since 2015