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AON

Aon

NTA has worked with Aon to design and customize travel insurance products that are available exclusively to NTA members located in the United States.

Two types of products are available from Aon: an administration-free product that can be distributed to clients for purchase via mail, fax or phone, or a group product that offers more flexibility in pricing and compensation.

Benefits include the following coverages:

  • NTA Travel Protection Plan
  • Option to waive the pre-existing condition exclusion
  • Bankruptcy of a travel supplier (other than the NTA Tour Operator)
  • Terrorism coverage
  • Travel delay
  • Baggage and baggage delay
  • Medical and evacuation coverage
  • Assistance services

Both programs offer up to 35% in compensation for each sale. Tour operators have access to Aon’s high level of service via toll-free customer service numbers used exclusively for NTA members and their clients. In addition, Aon’s automated claims handling system is the most advanced in the travel insurance business. This system enables Aon claims personnel to turn claims around quickly, automatically follow up for any necessary information to ensure prompt resolution of outstanding claims and respond immediately to any claim status request.

  • NTA Travel Protection Plans

    With input from NTA members, Aon Affinity Travel Practice has developed NTA Travel Protection Plans exclusively for NTA members. The plans are available to US-based NTA tour operators and include a full package of benefits that may be offered to your clients on either an individual basis or as a group. All plans are administered by Aon Affinity, which continues its 30-year tradition of specializing in offering high quality insurance products and services to the travel industry. Our staff of insurance professionals is responsible for the overall administration of the program.

    Advantages to you the tour operator

    • Earn additional income with our high level of compensation – up to 35% on every sale
    • Little or no administration – depending on plan selected
    • Competitive rates – plan cost based on trip cost, not their age
    • Dedicated “800” numbers – exclusive to NTA members, your staff and your clients

    Advantages to your clients

    • Trip Cancellation and Trip Interruption
      • Including non-medical reasons such as:
        • Bankruptcy of a travel supplier (other than the NTA Tour Operator)
        • Cruise Line Cancellation
        • Weather
        • Terrorism
      • Option to waive the pre-existing condition exclusion
      • Travel delay
      • Baggage and baggage delay
      • Medical and evacuation coverage
      • Assistance services
  • Professional Liability, Errors & Omissions Insurance

    NTA tour operator members may qualify for premium credits off already low NTA member rates on insurance. This coverage protects tour operators from claims arising from negligent acts, errors or omissions in professional services rendered.

    The policy offered to NTA tour operators is a broad policy including both General Liability and Professional Liability, and covers incidents occurring anywhere in the world during the policy period. The policy is divided into four major coverage parts:

    • Bodily Injury and Property Damage for premises and Travel Agency/Tour Operator operations, including various components of hired watercraft and aircraft liability not normally included under other general liability forms
    • Non-owned/hired automobile and motorcoach liability
    • Professional Liability (Errors & Omissions)
    • Personal Injury

    The program is administered by Aon Affinity Travel Practice located in Garden City, NY, the leading provider of this line of insurance since 1977. With the most experienced staff in the travel industry insurance arena, Aon Affinity offers a unique level of expertise in handling the professional liability insurance needs of today’s travel and tour companies.

    The programs underwriter is Zurich American Insurance Company, which is part of Zurich North America.

  • Aon Professional Liability Insurance Info

    The following documents have been supplied by Aon to aid NTA members in the application and renewal process for Professional Liability insurance:

    Use of Materials: 
    Materials and information provided and made available to Tour Operator Members, and others, by and through NTA, including the following materials concerning and addressing “Tour Operator Risk Management”, are designed to assist and inform Tour Operators in general and to be used as a reference and guide, with the assistance and advice of a licensed attorney. Neither NTA, nor any author of any materials and information, provided and made available by NTA, including the following materials concerning and addressing “Tour Operator Risk Management”, are by their participation giving legal advise concerning any legal issue or problem to any person. Tour Operators and others using materials and information provided through NTA, including the following materials concerning and addressing “Tour Operator Risk Management”, are expected to do so only after consultation, and with the professional service and advice of a licensed attorney. The forms and sample documents contained as a part of materials and information provided and made available by NTA, including the following materials concerning and addressing “Tour Operator Risk Management”, are intended for use only in conjunction with the professional services and advice of licensed attorney, are for reference purposes only, as a guide for format, organization, issue coverage, and language usage and should not be used without appropriate changes addressing the particular needs of the user as determined by the users licensed attorney. The forms and sample documents contained as a part of materials and information provided and made available by NTA, including the following materials concerning and addressing “Tour Operator Risk Management”, may contain expressions of opinion which do not necessarily reflect the views of NTA. No guarantees, warranties, or representations are made with reference to the applicability or effectiveness of any of the documents contained in materials and information provided and made available to Tour Operator Members, and others, by and NTA, including the following materials concerning and addressing “Tour Operator Risk Management.

     

Peter F. Maindhof – Aon
900 Stewart Avenue
Garden City, NY 11530
800.383.9617
516.294.0609 (fax)
peter.maidhof@aon.com
www.aontravpro.com

  • NTA has provided us the research and atmosphere to brainstorm new ways of doing things and fresh additions to trips, which has led to successful business development. Rachel Ranck, WorldStrides, NTA member since 1985
  • What NTA does is provide the right buyers. They provide the right people who make decisions. This is what makes this organization one I can’t afford to take off my list. John Stachnik CTP, Mayflower Tours, NTA member since 1979
  • I came to NTA to build a business, and that’s exactly what it did for us, as sales came in. For me, it’s the only outlet for new ideas. Matthew Squire, Select Travel Service (UK), NTA member since 2002
  • NTA membership and our attendance at the convention have provided us with more clients, more business relationships and more ideas. We are proud to belong to NTA. Daniele Panzarin, Target Travel (Italy), NTA member since 2007
  • The No. 1 member benefit of NTA has to be all the great professional and personal connections we’ve made over the past decade. Taunya Wolfe Finn, CTP, Wolfe Adventures & Tours, NTA member since 2005
  • We have not found a more reliable, more profitable or more consistent tourism venue in which to acquire new business than NTA. Diane Hohnstein, Hospitality Management Services, NTA member since 1999
  • I believe attending the NTA conferences allow me to create valuable relationships and work together with U.S. operators in creating great Scotland product. Maggie Anderson, VisitScotland, NTA member since 2003
  • NTA events provide us with beneficial networking with many top tour operators. It’s national and international in scope providing a global perspective. Tim and Elaine Moulder, Brilliant Edventures, NTA member since 2015